Why is my Post Purchase Page Not Showing?

1. Verify Sellify App Activation

Ensure Sellify is properly activated as your post-purchase application:

1. Navigate to your store's settings
2. Go to the checkout section
3. Locate the post-purchase section
4. Confirm Sellify is selected as the active application

2. Validate Your Offer Setup

Ensure your offer configuration is complete:

• Verify you have an active sales funnel
• Create at least one upsell offer
• Review and confirm your trigger settings
• Check product inventory levels

3. Payment Method Compatibility

Note that Shopify post-purchase pages are not supported with certain payment methods:

• Gift cards
• Klarna
• Affirm
• Afterpay
• Apple Pay
• Amazon Pay
• Google Pay

4. Order Value Requirements

Orders must meet a minimum value threshold:

• Minimum order value: $0.50
• Free orders are not eligible for post-purchase offers

5. Currency and Shipping Considerations

• Multi-currency orders are not supported
• Orders without shipping addresses (e.g., cash on delivery, local pickup) will not display post-purchase pages
• Orders with duties are not eligible for post-purchase offers

6. Shopify Requirements

Ensure compliance with all Shopify requirements for post-purchase offers. For detailed information, refer to the official Shopify documentation.